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FREQUENTLY ASKED QUESTIONS
 
General FAQs


Where my employer fails to make monthly remittances for me what can I do?
The enforcement task force of National Pension Commission has the responsibility of ensuring that defaulting employers are sanctioned.  The Task force can be contacted directly or through the PFA.

How do I monitor my RSA contributions?
An SMS that indicates your balance will be sent to your phone whenever there is a transaction on your RSA.  Leadway Pensure PFA will also send quarterly statements of account to you by email and through your mailing address.  Also, you can monitor 24/7 by visiting our website.

 What happens to my RSA and contributions when I change employers?
The RSA belongs to you and therefore a change in employer does not affect it as it is transferrable from one employer to another.  For your pension remittance to continue, please inform your new employer of your pension details including your RSA number (PENCOM PIN), the name of your PFA and PFC details.  It is very important that you inform the PFA whenever your details change to enable your records to be updated on our database.

What happens to my contributions made under the Nigeria Social Insurance Trust Fund (NSITF)?
The Pension Reform Act 2004 mandates that contributions made to NSITF should be transferred 5 years after the commencement of the new pension scheme, to your Pension Fund Administrator (PFA).  
To ensure the transfer of your NSITF contributions, you are required to submit through your PFA, a completed NSITF transfer application form, your original NSITF certificate and a means of identification.  Where there is no original certificate; the member would provide the following alongside the application form to the PFA; a sworn court affidavit (if your certificate is missing) and a letter of indemnity/identification from your employer.

How safe are my contributions?
The scheme is a highly regulated one with checks and balances in place and clear cut investment portfolio options that are designed to ensure the safety of the funds.  With a clear cut demarcation of the administration of the funds by the Pension Fund Administrator (PFA), the actual custody of the funds by the Pension Fund Custodian (PFC) and the regulation and supervision by the regulator, PENCOM, your contributions are very safe.

Who is Leadway Pensure's primary PFC for the RSA Fund?
UBA Pensions Custodian Limited.

What happens to my contributions if I travel outside the country?
Your remittance continues if you have not reached retirement age.  You could also continue to fund the account voluntarily, provided the foreign country’s pension regulator permits transfer of your contributions.


FAQs on Contributions


How does the new pension scheme work?
The scheme is a contributory pension scheme initiated by the Federal Government.  The scheme requires the employer and employee to contribute a minimum total of 15% of the employee’s monthly emoluments to a Retirement Savings Account (RSA) to be managed by a private sector Pension Fund Administrator (PFA).  The component of the emolument is basic salary, housing and transport allowances.  This monthly contribution shall be remitted by the employer every month into the employee’s Retirement Savings Account specifically opened with the PFA for this purpose.

What are the benefits of the scheme to workers?
It ensures that the worker receives his or her benefits as and when due.  In addition, it enables the employee to save and ensures a steady income during retirement.  Strict regulations by National Pension Commission (PENCOM) guarantee the safety and security of the funds by PFAs and PFCs.

Who is eligible to join the scheme?
This scheme is mandatory for every person who works in either the Public Service of the Federation or Federal Capital Territory and Private Sector organizations with 5 or more employees as well as the informal sector.

What are the contribution payments?
The employee and the employer contribute a total of 15% of the employee’s monthly emoluments. (i.e. 7.5% employer and 7.5% employee, except for military personnel where the contribution rate is 12.5% and 2.5% respectively).  The minimum that the employer can pay is 7.5%.  The employer can undertake to pay a higher percentage or even the total 15%.

Can I contribute more than the mandatory 7.5% to the PFA?
Yes, you can.  Contributions above the mandatory contributions are called Additional Voluntary contribution (AVC) and are deducted from source by employers.

Is there a limit to my voluntary contribution?
Yes, it must not be more than your salary and must be contributed via payroll.

Would I be able to collect my voluntary contribution at any point in time?
Yes you can, it would only be taxed if you collect it before 5 years.

How do I pay my contribution?
Your employer pays a percentage of your monthly emolument on your behalf to your chosen PFA.

How much do i pay as administration processing fee?
One hundred and five naira only (=N=105.00) inclusive of 5% VAT.

 
Guidelines
Pension Reform Act
Whistle Blowing
Code of Ethics and Conduct
Administration of Retirement & Terminal Benefits

 
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